Commercial Terms

Refund & Cancellation Policy

1. Refund Eligibility

Moderation Rejection: If payment succeeds but your campaign creative is rejected during compliance review (and not due to fraud), a 100% full refund is issued automatically within 3-5 business days.

Technical Downtime: If verified server downtime prevents your ad from being displayed during its scheduled 24-hour cycle, we extend your placement duration or issue a refund.

Duplicate Charges: Any duplicate payment transaction is promptly refunded.

2. Non-Refundable Scenarios

Once an approved ad is live on the leaderboard and delivering views, fees are non-refundable.
Campaigns removed due to intentional fraud, scams, or illegal content forfeit fees.
Standard expiration after 24 hours does not trigger refunds.

3. Contact for Billing Inquiries

Submit an inquiry via our online Contact & Support Form.